Hovertravel is permanently extending its fifteen minute evening service by adding in a crossing at 1600 from Ryde and then 1615 from Southsea.
Neil Chapman, Hovertravel’s managing director, explains: “We are always monitoring the customer perspective of our service and we had observed that we could improve the experience for customers who regularly travel on the 1630 from Southsea.
In consultation with our Hovertravel Users Group (HUG) and customers, including parents of the school children who use our service at these times, we have decided to add in this extra crossing to strengthen our commuter period.
It is an excellent demonstration of Hovertravel ‘s success that our 1630 from Southsea is regularly close to full capacity and, to ensure that we can continue to deliver our best customer experience, we knew we needed to respond to this increasing demand. As we celebrate half a century of continuous operation, it is this type of adaptability of timetable to respond to market conditions which keeps Hovertravel as dynamic and customer focussed today as it was when it started in 1965.”
The new crossing will start on Monday 22 June and is bookable online and in our terminals from now.